COVID-19 Protocols

Update from the Governor:

Governor Cuomo announced that individuals who have traveled to
New York from the following states are "Required to Quarantine for 14 Days":

Alabama, Arkansas, Arizona, California, Delaware, Florida, Georgia,
Iowa, Idaho, Kansas, Louisiana, Mississippi, North Carolina, Nevada,
Oklahoma, South Carolina, Tennessee, Texas, Utah.


Total Tennis COVID-19 Protocols

 

COVID-19 protocol: on the courts

On the Courts

  • 6 ft Social Distance must be maintained at all time.
  • Wash your hands before entering the courts.
  • Guests will be grouped with 3 other comparably skilled players and receive 4 hours of group lessons each day plus one 1/2 hour private lesson.
  • Guests traveling together who play at the same level can request to be placed in the same group.
  • Bring your own water, electrolyte drink, towel, hat, sunscreen.
  • The Pro will feed all balls, provide instruction and rally with you.
  • Only the Pro will pick up the balls during and after the lesson.
  • You must bring your own tennis balls for free play.
  • Guests can help by pushing balls up to the net with their racket

COVID-19 Protocol: dining

Dining

  • Food and dining procedures have been adapted to ensure the health and safety of our guests and staff.
  • We will continue to provide the exceptional quality and variety that Total Tennis guests have come to expect at each meal.
  • All Guests can enjoy their meal indoors in the Dining Room or outdoors at "The Patio".
  • All tables are set up for Social Distancing.
  • Guests will select items from the buffet and meal will be plated by the kitchen staff.
  • The beverage area and other “high touch points” will continually be sanitized during the meal; tables will be sanitized after every meal.
  • As required by the Department of Health, kitchen and dining staff will wear masks and gloves at all times.

COVID-19 Protocol: cleanliness

Cleanliness

  • Aggressive sanitization of public areas
  • Strict guest room cleaning protocols
  • To limit contact with staff, daily housekeeping will only be available upon request.

COVID-19 Protocol: masks

Masks

  • Masks are required in all public indoor and outdoor areas except when eating and on the tennis or pickleball courts.

COVID-19 Protocols: health

Health

  • All staff members will have their temperature taken before being allowed to work.
  • Please stay home if you are ill or have had contact with COVID-19 infected people in the last 14 days.
  • We will reschedule your reservation to a future date.

COVID-19 Protocols: physical distancing

Physical Distancing

  • In accordance with New York State guidelines, we have designed protocols to allow our guests to maintain a distance of 6 feet from staff and other guests who are outside their travel group.

COVID-19 Protocols: Pool & Hot Tub

Day Spa, Pool & Hot Tub

  • Day Spa, Pool & Hot Tub are open. 6 foot Social Distancing protocols must be observed.

For reservations or more information call 800.221.6496 or browse this website


 
All programs include meals, lessons and accommodations based on double occupancy.

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